Contact us

You can chat to us on the HSBC Mobile Banking app quickly and easily. Here's how:

1. Log on to mobile banking in the app.
2. Select the 'Support' tab.
3. Select 'Chat with us'.

Apple Messages

You can get answers to general questions using the Messages app on Apple devices.

Find the app in Safari, Maps or Search, then tap the Messages icon to send us a message.

Visit a branch

You can also visit us in branch to speak to us in person.

Call us

We have different numbers so we can get you through to the right person as quickly as possible.

Existing customers

In the UK

Open 08:00 to 20:00 every day

Non-HSBC customers

In the UK

Open 08:00 to 20:00 every day

How we contact you

We love being able to keep you updated with important news and exciting offers. We can do this by email, over the phone or even by post.

However, we want to make sure you only hear from us in a way that suits you. So please tell us what's best for you by using online banking , giving us a call or visiting your local branch .

Please note: we won't use WhatsApp to get in touch – so be wary of any fake accounts pretending to be HSBC.